Product reviews need to be informative. Usually a structured approach to evaluation provides better consistency. We employ a 5 category equal weight system to evaluate a massage chair. A category can earn between 0 to 20 points. The points earned in each category are added together giving a total score. The massage chair is evaluated in the following categories: Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. The discipline of systematic approach balances the review and provides for more facts. We take a close look at the M-2 Orion Massage Chair by Omega that comes in the price range of $1,500 and under.
Warranty & Customer Service: How well does the manufacturer protect the customer? This is what we cover with warranty and customer service. The warranty covers the massage chair and customer service is how well the product is supported once purchased. The M-2 Orion has 1 year on the frame, 6 months on parts, and 6 months labor and shipping for 6 months. This is one of the best warranty coverage for an entry level chair. Customer service from Omega is solid. They have quick turnaround and great technical competence. We give the M-2 Orion an 18 in Warranty & Customer.
Comfort & Ergonomics: A massage chair needs to be designed to fit the body and provide comfort. The chair is a place of relaxation. One does not want to be pre-occupied with non-intuitive functions. Let us take a look at the Orion. The Orion has a remote control holder under the armrest which is very convenient. You can recline the chair from 115 degrees to 170 degrees. There is the calf massage built into the footrest. The leg rest can be extended 4 extra inches. This allows the calf massager to be adjusted to where you like. The Orion is pretty comfortable with fully padded side armrests, extra seat cushion. You also get a plush back pad with a detachable shoulder pillow. The M-2 earns a 17 in this category.
Ease of Use: A product needs to be intuitive and easy to use for consumers. The remote control is simple. It has full controls for the back, seat and leg rest. The remote also controls the calf massage, seat vibration and seat massage. Select from 3 timed auto programs and 3 back courses. The M-2 has a manual leg rest and backrest adjustments. The manual levers are in places that are easy to access, but it takes a time or two to get used to. The good thing is the hydraulics on the manual leg rest and backrest raise them, so the user only has to lean them back. Our rating for this massage chair recliner is 19 in this category.
Key Features: The key features of the Orion M-2 massage chair are the swaying massage technique and the seat massage. The Hawaiian or Swaying massage uses gentle flowing strokes to ease and elongate the back muscles. The Swaying massage starts to penetrate deeper into the muscles as it works up and down the spine. This is an effective massage to relax tight muscles. The seat massage has both vibration therapy and an eight massage head system. These rotary massage heads target the buttocks and thighs with a very invigorating massage. Add the vibration therapy and watch the aches and pains melt away from your buttocks and thighs. We give the M-2 Orion an 18 for key features.
Massage Therapy: The massage chair needs to provide effective massage therapy functions. The Omega M-2 Orion has 3 automatic timed massages ranging from 5, 10 and 15 minutes. There are 3 manual massages with 3 back courses. The manual massage techniques are Kneading, Swaying and Finger Press and have good strength. Select the speed of the manual massages. They have 3 levels to suit individual needs. The seat massage has 8 rotary massage heads and a seat vibration system. The level of intensity can be adjusted to 3 settings. The paddle system in the calf massage can be positioned on the thighs, knees and calves. It is extendable up to 4 inches. There is a strong combination of effective massage therapies for the whole body. Overall Rating for the Omega M-2 Orion massage recliner for massage therapy is 18.
How does the Omega M-2 Orion stack up? Overall, our rating of the Omega M-2 Orion is a 90/100. Omega puts some high value features into this entry level massage chair. The swaying massage and the thorough seat massage is a great therapeutic package. The M-2 provides very good strength for effective relief. Omega provides strong warranty protection for the investment in the M-2. This massage recliner comes in a The Orion is a hidden gem. If you are looking for an entry level whole body massage chair, the M-2 Orion is it.
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